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Catching a Wave

Transforming Lives

Prioritizing clients with transparency and integrity. 

About
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West Family Services

West Family Services was formed in Cleveland, Ohio in 2019 by Dale, George, and Mya West, with the desire to bring premier home healthcare services that set a new standard for the industry. 

 

Why Choose Us as Your Provider?

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Attention to detail

At West Family Services, home healthcare signifies a commitment to detailed, compassionate service tailored to the unique preferences and requirements of our clients. We ensure their living spaces are clean and customized for their utmost comfort. It’s your space, our goal is to make it feel like home. 

 

Community Involvement

Our dedication extends beyond the home, embracing community involvement by empowering our clients to connect and participate in events. As your facilitator, we provide transportation and are prepared to accommodate our clients so they can enjoy their community outings with as much autonomy as possible. 

 

Transparency of Work

Emphasizing transparency, we provide guardians and support administrators with immediate, easy access to detailed service documentation, ensuring peace of mind with every click. Our digital documentation approach allows us to carefully monitor the implementation of each client’s individual service plan and make quick adjustments as needed.  

 

Positive Behavior Support (PBS)

Our team utilizes PBS which involves research-based behavioral modeling and skill-building strategies to encourage positive behaviors and promote positive change; in addition, our team will help shape your environment to align with increased quality of life, help achieve your goals with services tailored to your unique journey.

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Services

Services

Homemaker Personal Care               Non-medical Transportation                 Remote Support

Homemaker Personal Care  (HPC)
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Supporting clients to be more independent while meeting their daily living needs. This can be in-home personal care where our team comes to you to assist with day-to-day needs, engage in activities with clients, and facilitate community outings.

Non-medical Transportation  (NMT)
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Transportation as needed whether it be to a day program, or to attend community events. West Family Services has vehicles that can accommodate up to fifteen individuals including clients and members of the WFS support team.

Remote​ Support
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Using live two-way communication (similar to Skype or FaceTime), WFS can provide off-site services to clients to monitor and respond to their health, safety, and other needs. This approach offers clients greater independence at home. Clients can choose supports like sensors that call for help if someone falls or cameras that monitor who is visiting their home.
 

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Careers

Careers

            Why Work With WFS?

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Digital Documentation & Scheduling

  • ​At West Family Services, we cultivate an environment of clarity and efficiency that simplifies your professional life.

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  • With tablets at each work site, documentation is seamlessly digital.

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  • Manage your personal details via our comprehensive Human Resources App, and take control of task lists, schedules, and timesheets with ease, all from your phone.

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Career Ladder & Professional Development

  • ​We appreciate every employee and want to reward our team with industry-leading pay. Additionally, our team enjoys the perks of bonuses, company-paid training, and a dynamic career progression system designed to foster your professional development. ​

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  • We have a promotion ladder that rewards diligent, reliable workers and allows you to progress from entry-level, to shift leader, then to house supervisor. ​

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  • Our professional development classes will provide you with the skills and tools necessary for leadership roles in our organization.

Company Links

Company Links
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Bamboo HR

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Connecteam

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Brittco

Contact

Contact Us

1917 Taylor Rd., PMB#1168, Cleveland Heights, Ohio

Dgeorgewest@westfamilyservices.com

Tel: 216-925-2541

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